Uber Gold Member? Discover the Benefits Here

Uber was founded in 2009 and, in just 12 short years, it’s become the world’s largest ridesharing company.

As popular as it’s become around the globe, you’ve probably used Uber at least once or twice. And if you use it any more than that, you should know about Uber Rewards and the benefits that come with it.

Uber Rewards are Uber’s loyalty program. Depending on how much you use the app, you may even be eligible for their elite status program, including Uber Gold status.

But what is Uber Gold and why should you sign up? Keep reading to find out.

What Are Uber Rewards?

Uber Rewards is a loyalty program offered to people who use the app for Uber trips as well as people who use Uber Eats. When you use either app, you can earn points that are redeemed for various rewards.

Below is a breakdown of how you earn rewards:

  • 1 point for every dollar spent on UberPool, Express Pool, and UberEats.
  • 2 points for every dollar spent on UberX, XL, WAV/Assist, Comfort, Connect, Pet and Select.
  • 3 points for every dollar spent on UberBlack, Black SUV, and Green.

Beyond the rewards you earn, Uber Rewards also has membership tiers that have their own benefits. We’ll talk about that next.

What Is Uber Elite Status?

Your Uber Elite status is earned in the first six months after signing up. In this qualifying period, the number of points you earn determines your status. The tiers and the required points are as follows:

  • Blue: No points
  • Gold: 500 points
  • Platinum: 2,500 points
  • Diamond: 7,500 points

Your status is determined within your first six months. You’ll remain with that status for the next six months.

Uber Gold Benefits

Have you earned 500 points in your qualifying period and gained Uber Gold status? Then you’re entitled to some extra perks, besides the rewards that can be redeemed for discounts on your uber trips, free coffee, Apple Music, and more.

There are two main benefits to being an Uber Gold member. First, you receive priority when you’re contacting Uber for support. That means that you’ll receive faster responses from customer service and you’ll be connected to the best-trained customer support agents.

The second benefit has to do with cancellation fees. If you’ve ever canceled a ride within a few minutes of ordering it, you may have noticed that you were charged a $5 cancellation fee. As an Uber Gold member, you’re given some flexibility in regard to this policy.

If you cancel a ride as an Uber Gold member and re-order a ride within 15 minutes, the cancellation fee will be refunded. You can cancel your ride and receive the refunded fee 3 times per month.

Unfortunately, none of the Elite Status’ protect your rights if you’re in an Uber accident. But, regardless, you should learn more about those rights before using Uber.

Looking for More?

Being an Uber Gold member comes with two main perks. Those are better customer service and the ability to cancel your rides without a fee. And since it’s free to sign up, there’s no reason not to start earning rewards today.

But what about your rights in an Uber? Or your rights in general? Be sure to check out our legal blog regularly for more information regarding those questions and more.

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